6 Questions to Ask Your Mechanic

January 21st, 2016 by

6 Questions to Ask Your Mechanic

Taking your car to the mechanic should be a straightforward process. Unfortunately, that isn’t always the case. It’s especially difficult if you don’t know much about cars and you’re wondering if the mechanic is trying to take advantage of you. However, if you ask your mechanic the following questions the next time you take your car in, you’ll feel better prepared to handle the experience.

Does Your Garage Work on My Car Make?

While nearly every garage will work on American brands, you might find it more difficult to find a mechanic that works on foreign cars. Sometimes, mechanics need special knowledge or tools to work on different car makes. It’s better to find out right away that the garage can’t work on your car than to waste time scheduling an appointment at the wrong place. If they don’t work on your car, you might have to find a specialist shop instead.

Can You Tell Me How Much the Diagnostics Will Cost?

Just like your doctor has to run tests to find out why you’re sick, your mechanic has to run diagnostic tests to figure out what is wrong with your car. While you want your car repaired, you also don’t want to pay too much for the tests. If the costs are too high, you can always shop around to find a better price. The average diagnostic test will usually cost around $100 or $200.

Is the Part Still Covered Under the Warranty?

If you’ve recently had work done on your car or you just bought it, the part could still be covered under a warranty. Sometimes mechanics will have this information posted in the shop. If not, you can also check with your auto manufacturer to find out the warranty information.

Can You Give Me a Written Estimate?

To make sure you don’t run into any financial surprises, it’s important to get a written estimate of how much they think the repairs will cost. Your estimate should include labor, parts, taxes, and any discounts they’re offering. Leave them your phone number and have them agree to call you if the job will require any additional work that will go over that estimate. If your car does need extra work, make sure you get an additional estimate for that job as well.

Are Your Mechanics ASE Certified?

If you’re looking for a sign of quality service, ask if the mechanics are certified by the National Institute for Automotive Service Excellence (ASE). This non-profit organization has trained over 325,000 automotive professionals around the country in a mission to improve the quality of vehicle repair. Additionally, certified mechanics have to retest every five years to make sure they stay on top of changing technology.

Can You Show Me What’s Wrong?

If your mechanic insists that your car needs extra work done, ask to see the wear and tear on the exact part that needs to be replaced. If the mechanic is unwilling to do so, you should be wary.

Getting these questions answered can help you understand the process and let you make better decisions the next time you visit the mechanic

Posted in Service